Skip to main content
Legal

Terms of Service & End-User License Agreement

Kadre Labs, Inc. · Effective date: July 28, 2026 · Last updated: July 28, 2026

These Terms of Service and End-User License Agreement (the “Terms”) are a binding agreement between Kadre Labs, Inc., a Delaware corporation (“Kadre Labs,” “we,” “us”), and the entity or person accessing or using our software and services (“Customer,” “you”). By creating an account, executing an order form that references these Terms, or using the Services, you accept these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

If you and Kadre Labs have signed a separate written agreement covering the Services, that agreement controls to the extent it conflicts with these Terms.

1. The Services

Kadre Labs provides an AI-powered business platform, including software agents that can generate, schedule, and publish content and communications to third-party platforms (such as Facebook and Instagram) on Customer’s behalf, together with related dashboards, APIs, and support (the “Services”).

2. License and access

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Services for your internal business purposes. For any software we provide for local installation (including self-hosted deployments), we grant you a limited license to install and run that software solely to use the Services, in object-code form, for the subscription term.

3. Restrictions

You will not (and will not permit anyone to): (a) copy, modify, or create derivative works of the Services; (b) reverse engineer or attempt to extract source code, except to the extent a right to do so cannot be excluded by law; (c) resell, sublicense, or provide the Services to third parties as a service bureau; (d) circumvent usage limits or security controls; (e) use the Services to send spam or unlawful communications, to violate any third-party platform’s terms, or to infringe any third party’s rights; or (f) use the Services to develop a competing product.

4. Accounts

You are responsible for the acts and omissions of anyone using the Services through your account, for maintaining the confidentiality of credentials, and for notifying us promptly of any unauthorized use.

5. Customer Content and data

  • Your content stays yours. You retain all rights in content, data, and materials you submit to the Services or instruct the Services to generate or publish (“Customer Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to provide the Services and as instructed by you.
  • You are responsible for Customer Content. You represent that you have all rights necessary to submit Customer Content and to have it published to the destinations you select, and that Customer Content will comply with law and with the terms of each destination platform.
  • Privacy. Our collection and use of personal information is described in our Privacy Policy. We process Customer Content as your processor/service provider under your instructions.

6. Third-party platforms

The Services interoperate with third-party platforms (including Meta platforms such as Facebook and Instagram, and Intuit platforms such as QuickBooks) through those platforms’ APIs. You acknowledge that: (a) your use of any third-party platform is governed by that platform’s own terms and policies, and you are responsible for complying with them; (b) platforms may change, throttle, suspend, or terminate API access, features, or your platform accounts at any time, and we are not responsible for any resulting unavailability or loss; (c) connecting a platform account authorizes us to take the actions you configure (such as publishing posts) on that account; and (d) we may need to modify or discontinue platform integrations to remain compliant with platform requirements.

7. AI-generated output

The Services use artificial-intelligence models to generate content and recommendations (“Output”). Output is generated automatically and may be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for reviewing and approving Output before relying on it or publishing it, whether review happens per-item or through automation rules you configure. As between the parties and to the extent permitted by law, we assign to you our rights, if any, in Output delivered to you through the Services. You are responsible for ensuring your use of Output complies with applicable law, including advertising, consumer-protection, and marketing-communication rules.

8. Fees, invoicing, and taxes

  • Fees. You will pay the fees stated in your order form or plan. Except as expressly stated, fees are non-refundable and payment obligations are non-cancellable.
  • Invoicing. Unless otherwise agreed, invoices are due within thirty (30) days of the invoice date. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate.
  • Taxes. Fees are exclusive of all sales, use, value-added, and similar taxes. Where we are required to collect such taxes, they will be added to the invoice and paid by you, unless you provide a valid exemption certificate. Taxes on our income are our responsibility.

9. Confidentiality

Each party will protect the other’s non-public information with at least reasonable care, use it only to perform under these Terms, and not disclose it to third parties except to employees, advisors, and subcontractors under confidentiality obligations, or as required by law with prompt notice where permitted.

10. Intellectual property

We and our licensors retain all right, title, and interest in the Services, including all software, models, templates, and documentation, and all improvements and feedback-derived enhancements. No rights are granted except as expressly stated in these Terms.

11. Term, suspension, and termination

These Terms apply from your first acceptance and continue through your subscription term, renewing as stated in your order form or plan. Either party may terminate for material breach not cured within thirty (30) days of written notice. We may suspend the Services for non-payment, security risk, or violation of Section 3 or 6, with notice where practicable. Upon termination: your license ends, outstanding fees become due, and, upon request made within thirty (30) days, we will make Customer Content available for export and thereafter delete it as described in the Privacy Policy.

12. Warranties and disclaimers

Each party warrants that it has the authority to enter into these Terms. EXCEPT AS EXPRESSLY STATED, THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES OR OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY. THE EXCLUSIONS IN THIS SECTION DO NOT APPLY TO CUSTOMER’S PAYMENT OBLIGATIONS, A PARTY’S INDEMNIFICATION OBLIGATIONS, OR A PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

14. Indemnification

You will defend and indemnify Kadre Labs against third-party claims arising from Customer Content, your use of the Services in violation of these Terms or law, or your violation of a third-party platform’s terms. We will defend and indemnify you against third-party claims that the Services, as provided by us and used as authorized, infringe a U.S. patent, copyright, or trademark, and we may, at our option, modify or replace the Services or refund prepaid unused fees to resolve such a claim. Each indemnity is conditioned on prompt notice, control of the defense by the indemnifying party, and reasonable cooperation.

15. General

  • Governing law; venue. These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to personal jurisdiction there.
  • Assignment. Neither party may assign these Terms without the other’s consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.
  • Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
  • Notices. Legal notices to us must be sent to legal@kadrelabs.ai. We may provide notices to your account email.
  • Changes. We may update these Terms prospectively; material changes will be notified by email or in-product notice at least fourteen (14) days before taking effect. Continued use after the effective date constitutes acceptance.
  • Entire agreement. These Terms, together with order forms and policies referenced here, are the entire agreement regarding the Services and supersede prior discussions. If any provision is unenforceable, the remainder stays in effect.

16. Contact

Kadre Labs, Inc.
Email: legal@kadrelabs.ai
Website: https://kadrelabs.ai